ICT Sector

ICT organizations manage large volumes of operational and user data, yet rapid system growth often outpaces governance and analytics capacity. Disconnected platforms, limited performance visibility, and reactive decision-making reduce service quality and scalability.

Dataque Analytics helps ICT organizations establish structured data governance, automated data pipelines, and real-time analytics capabilities. We integrate operational systems, customer platforms, and monitoring tools while embedding data quality and security controls. Workflow automation reduces manual incident reporting, performance tracking, and service management tasks.

Through analytics and BI, we provide insights into system reliability, usage patterns, customer experience, and revenue drivers. We also support applied research and policy engagement around digital transformation, ICT performance, and digital inclusion.

Example: A digital service provider can automate data ingestion from application logs and customer platforms to generate dashboards that highlight usage spikes and system bottlenecks, enabling proactive performance optimization.